This is a behind-the-scenes look at how moderated usability testing really goes down. In this session, Nielsen Norman Group, Master Certified UX Strategist Trevor Calabro put together a real test, for a real WordPress website, that a real user will walk through live. (It’ll be in real-time, so who knows what will happen!) Afterward, we’ll debrief on what we’ve learned and connect the dots with user-centered design methodologies.
We’ll cover these four aspects of usability testing:
- Building a usability test
- Tips and tricks of test facilitation
- We’ll test a real user on a WordPress site live
- Reporting the results
This talk also comes with a worksheet attendees can use to build their own usability test scripts.